Waste Management sued SAP, for $100 million since the product didn’t live up to the demo. Nobody claims to have a copy of the demo that the case rests on.
My question is, why should Waste Management believe that SAP would necessarily produce the original demo?
I agree that it “would be wise to preserve a copy of product demonstrations as they form new license agreements with vendors” but having given and received demos, I don’t think I’ve ever seen that happen.